Customer Experience & Checkout Specialist

Michaels Stores; Concord (NH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k)

Medical, dental, vision coverage

Job summary

Michaels Stores in Concord, NH seeks a friendly associate to assist customers and ensure a fast, accurate checkout experience. You will help customers locate products, educate on rewards programs, and support store operations including stocking and planograms.

The role involves omnichannel duties like Buy Online Pickup in Store and Ship From Store, with physical demands including standing long hours and lifting. Must be at least 16 years old.

Qualifications

• Retail or customer service experience preferred.
• Ability to assist customers with locating products and solutions.
• Willingness to engage customers in store programs and surveys.

Responsibilities

• Help customers find products and provide solutions.
• Provide fast, friendly checkout experience with accurate cash handling.
• Assist with store recovery, stocking, and planograms.
• Participate in omnichannel processes such as BOPIS and SFS.

Skills

Customer service

Cash handling

Merchandise stocking

Store operations

Job description

Michaels Stores in Concord, NH seeks a friendly associate to assist customers and ensure a fast, accurate checkout experience. You will help customers locate products, educate on rewards programs, and support store operations including stocking and planograms.

The role involves omnichannel duties like Buy Online Pickup in Store and Ship From Store, with physical demands including standing long hours and lifting. Must be at least 16 years old.