Customer Experience Champion — Retail Associate

The TJX Companies, Inc.; Groton (CT); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Employee assistance

Job summary

The TJX Companies, Inc. is seeking a store associate for TJ Maxx Store 0434 in Groton, CT. The role centers on delivering a superior customer experience, maintaining a clean and organized store, and supporting operations across shifts.

You will ring sales, promote credit and loyalty programs, assist with merchandising and safety standards, and contribute to a positive store culture. Benefits include associate discounts and opportunities for growth within the off-price retail network.

Qualifications

• Excellent customer service skills.
• Flexibility to work a variable schedule.
• Strong communication and organizational abilities.
• Ability to multitask in a fast-paced retail environment.
• Willingness to lift heavy objects as needed.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Ring purchases and returns accurately and follow procedures.
• Promote credit and loyalty programs.
• Prepare merchandise for the sales floor following procedures.
• Support loss prevention and safety initiatives.
• Participate in store recovery and maintain floor standards.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Physical strength

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a store associate for TJ Maxx Store 0434 in Groton, CT. The role centers on delivering a superior customer experience, maintaining a clean and organized store, and supporting operations across shifts.

You will ring sales, promote credit and loyalty programs, assist with merchandising and safety standards, and contribute to a positive store culture. Benefits include associate discounts and opportunities for growth within the off-price retail network.