Customer Service Counter: Growth & Benefits Path

Von Maur; Lake Saint Louis (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur is looking for a Customer Service Counter Associate to help keep the store connected as a reliable source for information and support in a fast-paced department. You’ll impact several areas of our store services by delivering friendly, helpful, and proactive customer service while working on-site across day, evening, and weekend shifts.

The role emphasizes greeting customers, assisting with phone inquiries, opening charge accounts, processing purchases for shipment, and maintaining a

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Job description

Von Maur is looking for a Customer Service Counter Associate to help keep the store connected as a reliable source for information and support in a fast-paced department. You’ll impact several areas of our store services by delivering friendly, helpful, and proactive customer service while working on-site across day, evening, and weekend shifts.

The role emphasizes greeting customers, assisting with phone inquiries, opening charge accounts, processing purchases for shipment, and maintaining a