Customer Experience Banker - Remote-Eligible Concierge

Huntington Bank; Franklin Township (OH); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit products, and handling transactions with accuracy and a focus on exemplary service.

In this role you will educate customers on banking products, drive growth through a disciplined sales process, and collaborate with partners to deepen client relationships while

Qualifications

• High School Diploma or GED with 1 year customer service or military admin experience, or a Bachelor's degree.
• Experience in banking or financial services preferred.
• Ability to use mobile and online banking platforms.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Proactively grow customer relationships through sales and referrals.
• Refer customers to other areas of the bank to deepen relationships.
• Adhere to operational, security, risk, and regulatory policies.
• Demonstrate sales, customer service, relationship management, and communication skills.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Sales oriented

Banking products knowledge

Education

High School Diploma or GED

Bachelor's degree

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit products, and handling transactions with accuracy and a focus on exemplary service.

In this role you will educate customers on banking products, drive growth through a disciplined sales process, and collaborate with partners to deepen client relationships while