Customer Experience Banker - Hybrid/Remote Friendly

Huntington Bank; Holland (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker in Holland, MI. In this role, you will serve as a Financial Concierge, helping customers achieve their financial goals through excellent service and relationship management. You will identify and meet customer needs, educate them about various banking products, and foster long-lasting relationships. The position requires a high school diploma or GED and at least one year of customer service experience. A Bachelor's Degree is preferred. This is a full-time office-based role.

Qualifications

• 1 year customer service experience or military service.
• Understanding consumer deposit products.
• Proficient in mobile services and online banking.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Identify opportunities to grow customer relationships.
• Educate customers on services and deepen relationships.

Skills

Customer service

Sales acumen

Relationship management

Comfort with technology

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank is seeking a Customer Experience Banker in Holland, MI. In this role, you will serve as a Financial Concierge, helping customers achieve their financial goals through excellent service and relationship management. You will identify and meet customer needs, educate them about various banking products, and foster long-lasting relationships. The position requires a high school diploma or GED and at least one year of customer service experience. A Bachelor's Degree is preferred. This is a full-time office-based role.