Customer Experience Banker - Flexible, Remote Banking Concierge

Huntington National Bank; Michigan; On-site; USD 40,000 - 55,000; Full time

Job summary

Huntington National Bank in Michigan is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals, recommending deposit products, and processing transactions accurately while balancing daily.

You will deliver exemplary service and support. The role emphasizes sales through a disciplined process, educating customers, and referring to other areas to deepen relationships while

Qualifications

• High School Diploma or GED with 1 year of customer service or related experience, or a Bachelor's Degree.
• Cash handling experience and basic financial product knowledge.
• Comfort with mobile and online banking technology.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other areas to deepen relationships.
• Adhere to policies and procedures.
• Demonstrate sales, service, and communication skills.
• Other duties as assigned.

Skills

Customer service

Sales

Communication

Presentations

Education

High School Diploma or GED

Bachelor's Degree

Tools

Cash handling

Online banking

Mobile banking

Job description

Huntington National Bank in Michigan is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals, recommending deposit products, and processing transactions accurately while balancing daily.

You will deliver exemplary service and support. The role emphasizes sales through a disciplined process, educating customers, and referring to other areas to deepen relationships while