Customer Experience Banker (Remote) - Financial Concierge

0101 The Huntington National Bank; Kentucky; On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers and act as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and services.

You will process transactions accurately, balance daily, and deliver exemplary service while adhering to bank policies and regulatory requirements in a welcoming branch setting.

Qualifications

• High School Diploma or GED and 1 year of customer service or related experience, or a Bachelor's degree.
• Cash handling experience.
• Comfort with technology including mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through proactive sales and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies, security, and regulatory procedures.
• Demonstrate sales, service, and communication skills.

Skills

Customer Service

Sales

Relationship Building

Education

High School Diploma or GED or Bachelor's Degree

Tools

Mobile & Online Banking

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers and act as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and services.

You will process transactions accurately, balance daily, and deliver exemplary service while adhering to bank policies and regulatory requirements in a welcoming branch setting.