Customer Experience Banker | Financial Concierge (Remote)

0101 The Huntington National Bank; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Huntington is hiring a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow relationships by identifying financial goals and recommending deposits and other products, while processing transactions accurately and balancing daily activity with outstanding service.

In this office-based role, you will educate customers on banking options, refer to other areas to deepen relationships, and adhere to security, risk, and regulatory policies

Qualifications

• High School Diploma or GED or Bachelor’s degree required.
• Experience in customer service or sales is preferred.
• Ability to educate customers on deposit products and banking services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and banking services.
• Identify opportunities to grow customer relationships through a structured sales process and referrals.
• Refer customers to other bank areas to deepen relationships and ensure regulatory compliance.

Skills

Customer service

Sales

Relationship management

Communication

Commercial awareness

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington is hiring a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow relationships by identifying financial goals and recommending deposits and other products, while processing transactions accurately and balancing daily activity with outstanding service.

In this office-based role, you will educate customers on banking options, refer to other areas to deepen relationships, and adhere to security, risk, and regulatory policies