Customer Experience Banker: Financial Concierge(Hybrid/Remote)

Huntington Bancshares, Inc.; Thomasville (NC); On-site; USD 40,000 - 54,000; Full time

Job summary

Huntington Bancshares, Inc. in Thomasville, NC is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve financial goals with deposit products and services.

You will process transactions, balance daily, and deliver exemplary service. This role emphasizes proactive sales, referrals, and educating customers on banking options while maintaining compliance with policies.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• Experience in customer service or banking is beneficial.
• Familiarity with consumer deposit products and services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through proactive outreach and referrals.
• Refer customers to other banking areas to deepen relationships.
• Adhere to all policies, security, risk, and regulatory guidelines.
• Demonstrate sales, relationship management, and communication skills.
• Perform other duties as assigned.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington Bancshares, Inc. in Thomasville, NC is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve financial goals with deposit products and services.

You will process transactions, balance daily, and deliver exemplary service. This role emphasizes proactive sales, referrals, and educating customers on banking options while maintaining compliance with policies.