Cash & Paperwork Specialist - Customer Experience

CarMax; Jersey Village (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training

Opportunity for career growth

Team-oriented environment

Job summary

A leading automotive retailer seeks a Customer Service Associate in Jersey Village, Texas, to provide exceptional service through the sales, auction, and appraisal processes. This role requires managing cash and paperwork, mentoring new associates, and assisting various store departments. A candidate should possess strong customer service skills, attention to detail, and intermediate PC skills. Shifts may include nights, weekends, and holidays, requiring a team-oriented individual ready to handle a dynamic office environment.

Qualifications

• Ability to read, interpret, and transcribe data accurately.
• Proficiency in word processing and spreadsheet programs.
• Experience in handling cash and managing multiple pay types.

Responsibilities

• Provide exceptional customer service and assist store personnel.
• Process paperwork related to sales and manage cash transactions.
• Mentor new Business Office Associates and train other departments.

Skills

Customer Service

Multi-tasking

Attention to Detail

Organizational Skills

Communication

Tools

Microsoft Excel

Job description

A leading automotive retailer seeks a Customer Service Associate in Jersey Village, Texas, to provide exceptional service through the sales, auction, and appraisal processes. This role requires managing cash and paperwork, mentoring new associates, and assisting various store departments. A candidate should possess strong customer service skills, attention to detail, and intermediate PC skills. Shifts may include nights, weekends, and holidays, requiring a team-oriented individual ready to handle a dynamic office environment.