Customer Experience Associate - Retail & Licensing

Bass Pro Shops; Dundee (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Customer Relations Associate to greet customers, provide information, process returns, and secure firearms in the store. You will support a friendly shopping experience and assist with membership programs.

The role requires a high school diploma or equivalent and includes responsibilities such as cash handling and operating a POS system. Join us for a team-focused environment and a strong emphasis on customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills.
• Experience handling cash and using a POS system.

Responsibilities

• Greet customers promptly and provide friendly service.
• Assist customers with information and directions within the store.
• Process returns and complete refund/exchange paperwork.
• Ensure firearms brought into the store are secured with trigger locks.
• Promote store programs and memberships when appropriate.
• Maintain clean, stocked work areas and follow company policies.

Skills

Customer service

Communication

Cash handling

POS system

Teamwork

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a Customer Relations Associate to greet customers, provide information, process returns, and secure firearms in the store. You will support a friendly shopping experience and assist with membership programs.

The role requires a high school diploma or equivalent and includes responsibilities such as cash handling and operating a POS system. Join us for a team-focused environment and a strong emphasis on customer satisfaction.