Customer Experience Associate – Retail & Food Service

The-Spinx-Company; Columbia (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

The Spinx Company seeks a Customer Service Representative to work in a team, deliver outstanding service, handle transactions accurately, and maintain a welcoming environment while upholding company policies and core values.

You will follow safety and sanitation standards, assist customers, and support store operations, with emphasis on teamwork, quality, accountability, and community involvement. This role requires flexibility for various shifts and a commitment to exceptional guest experiences.

Qualifications

• Must be available to work a variety of shifts including but not limited to nights, weekends and holidays.
• Cross-trained to perform all retail and food service responsibilities to ensure operational flexibility.
• Ability to follow safety policies and report any accidents or hazards to management.
• Provide fast, friendly and accurate service and ensure customers feel valued.

Responsibilities

• Report for scheduled shifts on time and in proper uniform with a professional appearance.
• Maintain safety and sanitation standards and protect store assets, including cash handling.
• Provide customers with fast, friendly, accurate service and address issues or special requests to management.
• Keep a clean, organized work area and a clean store floor and restrooms.

Job description

The Spinx Company seeks a Customer Service Representative to work in a team, deliver outstanding service, handle transactions accurately, and maintain a welcoming environment while upholding company policies and core values.

You will follow safety and sanitation standards, assist customers, and support store operations, with emphasis on teamwork, quality, accountability, and community involvement. This role requires flexibility for various shifts and a commitment to exceptional guest experiences.