Customer Experience Associate | Retail Cashier & Stocking

Family Dollar LLC; San Pedro (TX); On-site; USD 2,544,000 - 2,549,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar LLC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

The role involves assisting customers, handling sales at the register, maintaining store cleanliness, stocking shelves, unloading trucks, and ensuring a safe, courteous environment for customers and staff. Part-time position with opportunities for growth and employee benefits.

Qualifications

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Customer service

Communication

Organization

Problem solving

Follow instructions

Physical strength

Education

High school diploma or equivalent

Job description

Family Dollar LLC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

The role involves assisting customers, handling sales at the register, maintaining store cleanliness, stocking shelves, unloading trucks, and ensuring a safe, courteous environment for customers and staff. Part-time position with opportunities for growth and employee benefits.