Customer Experience Associate – Retail

Michaels; Nashua (NH); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, vision coverage

Tuition assistance

Adoption assistance

Job summary

Michaels is seeking a Store Team Member for Nashua, NH. You will deliver friendly customer service, assist shoppers, and ensure a fast, accurate checkout experience. You’ll participate in unloading trucks, stocking, and maintaining the sales floor, including planograms and store recovery.

You may cross-train in Custom Framing selling and production. The role emphasizes teamwork, safety, and adherence to SOPs, with opportunities to engage in rewards programs and omnichannel processes like Buy

Qualifications

• Retail or customer service experience preferred.
• Ability to assist customers, locate products and provide solutions.
• Cash handling to standards and friendly checkout experience.

Responsibilities

• Help customers shop, locate products and provide solutions.
• Operate checkout with accurate cash handling.
• Engage customers in rewards programs and enrollments.
• Assist with truck unloading, stocking and planograms.
• Maintain store recovery and in-stock shelves.

Skills

Retail experience

Customer service

Cash handling

Cross trained in framing sales

Team member collaboration

Job description

Michaels is seeking a Store Team Member for Nashua, NH. You will deliver friendly customer service, assist shoppers, and ensure a fast, accurate checkout experience. You’ll participate in unloading trucks, stocking, and maintaining the sales floor, including planograms and store recovery.

You may cross-train in Custom Framing selling and production. The role emphasizes teamwork, safety, and adherence to SOPs, with opportunities to engage in rewards programs and omnichannel processes like Buy