Customer Experience Associate - Part Time

Kennicott Brothers Company; Chicago (IL); On-site; USD 15,000 - 25,000; Part time

Job summary

Paycom - ATS in Chicago, IL is seeking a part-time Customer Service Representative to deliver exceptional service to house accounts, handling phone and walk-in inquiries with a focus on satisfaction and accurate information.

The role requires strong communication, problem-solving, and the ability to manage multiple tasks in a fast-paced environment. A high school diploma or equivalent is required, with CRM/POS experience considered a plus.

Qualifications

• Experience in customer service, sales, or a related field.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Experience with CRM, POS, and Microsoft Office is a plus.
• High school diploma or equivalent is required.

Responsibilities

• Provide high-quality customer service to house accounts and walk-in customers.
• Assist customers with transactions, orders, and purchases for a smooth experience.
• Build and maintain positive relationships to encourage repeat business.
• Record customer feedback and share insights with sales/product teams.

Skills

Customer service experience

Communication skills

Interpersonal skills

Multitasking

Education

High school diploma or equivalent

Tools

CRM systems

POS systems

Microsoft Office

Job description

Paycom - ATS in Chicago, IL is seeking a part-time Customer Service Representative to deliver exceptional service to house accounts, handling phone and walk-in inquiries with a focus on satisfaction and accurate information.

The role requires strong communication, problem-solving, and the ability to manage multiple tasks in a fast-paced environment. A high school diploma or equivalent is required, with CRM/POS experience considered a plus.