Customer Experience Associate II

Family Dollar Stores Of Indiana LLC; Indianapolis (IN); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Indiana LLC is seeking a Customer Service Associate II to support daily store operations in Indianapolis. You will assist with merchandising, restocking, cleanliness, and ensuring a positive customer experience while handling cash and maintaining store security.

The position emphasizes friendly, efficient service, adherence to procedures, and teamwork with leaders and colleagues to meet daily goals and standards.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent movement and standing.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintaining store cleanliness including bathrooms, floors, and trash removal.
• Ensuring a positive, safe, and respectful environment for customers and staff.
• Managing sales transactions and operating the cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Cash handling

Merchandising

Stocking

Cash register

Teamwork

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Family Dollar Stores Of Indiana LLC is seeking a Customer Service Associate II to support daily store operations in Indianapolis. You will assist with merchandising, restocking, cleanliness, and ensuring a positive customer experience while handling cash and maintaining store security.

The position emphasizes friendly, efficient service, adherence to procedures, and teamwork with leaders and colleagues to meet daily goals and standards.