Customer Experience Associate I (Retail)

Dollar Tree Stores INC; Somerville (MA); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC in Somerville, MA is seeking a part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions at the register, stock shelves, and keep the store clean and safe.

The role requires a high school diploma (preferred) and strong customer service, communication, and organizational skills. You'll join a team focused on helpful, respectful interactions and efficient store operations.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and overall presentation.
• Other duties as assigned*

Skills

Customer service

Communication skills

Organization

Problem solving

Physical stamina

Education

High school diploma

Job description

Dollar Tree Stores INC in Somerville, MA is seeking a part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions at the register, stock shelves, and keep the store clean and safe.

The role requires a high school diploma (preferred) and strong customer service, communication, and organizational skills. You'll join a team focused on helpful, respectful interactions and efficient store operations.