Retail Customer Experience Associate I

Dollar Tree; Chelsea (ME); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate to join our team in Chelsea, MA. You will assist customers, process transactions at the register, and help maintain store conditions and stock levels to ensure a smooth shopping experience.

The role emphasizes friendly customer interactions, efficient operations, and adherence to safety and store policies. Part-time hours are available, with responsibilities including merchandising and cleaning tasks as needed.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service experience

Follow instructions

Lift 30-50 lbs

Organizational skills

Communication skills

Problem-solving

Decision-making

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our team in Chelsea, MA. You will assist customers, process transactions at the register, and help maintain store conditions and stock levels to ensure a smooth shopping experience.

The role emphasizes friendly customer interactions, efficient operations, and adherence to safety and store policies. Part-time hours are available, with responsibilities including merchandising and cleaning tasks as needed.