Customer Experience Associate I: Growth & Perks

Dollar Tree Stores INC; Town of Ellsworth (WI); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist with questions, handle transactions, and help keep the store clean and organized.

Ideal candidates have a high school diploma and prior retail or service experience. The role requires physical tasks such as lifting up to 50 lbs and standing for long periods, with a commitment to friendly, professional interactions at all times.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, and stooping tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Maintain store cleanliness including bathrooms, floors, and waste removal.
• Other duties as assigned.

Skills

Customer service

Communication

Relationship management

Organizational skills

Problem solving

Education

High school diploma

Tools

Cash register

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist with questions, handle transactions, and help keep the store clean and organized.

Ideal candidates have a high school diploma and prior retail or service experience. The role requires physical tasks such as lifting up to 50 lbs and standing for long periods, with a commitment to friendly, professional interactions at all times.