Customer Experience Associate I: Growth & Perks

Dollar Tree Stores INC

Town of Ellsworth (WI)

On-site

USD 21,000 - 22,000

Part time

14 days+
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist with questions, handle transactions, and help keep the store clean and organized.

Ideal candidates have a high school diploma and prior retail or service experience. The role requires physical tasks such as lifting up to 50 lbs and standing for long periods, with a commitment to friendly, professional interactions at all times.

Qualifications

  • High school diploma or equivalent preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, and stooping tasks.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision-making skills are required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working the assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment.
  • Ensure a positive, safe, and respectful environment for customers and staff.
  • Maintain store cleanliness including bathrooms, floors, and waste removal.
  • Other duties as assigned.

Skills

Customer service
Communication
Relationship management
Organizational skills
Problem solving

Education

High school diploma

Tools

Cash register

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist with questions, handle transactions, and help keep the store clean and organized.

Ideal candidates have a high school diploma and prior retail or service experience. The role requires physical tasks such as lifting up to 50 lbs and standing for long periods, with a commitment to friendly, professional interactions at all times.

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