Customer Service Associate I — Growth & Benefits in Retail

Dollar Tree Stores INC

Downingtown (Chester County)

On-site

USD 26,000 - 34,000

Part time

14 days+
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
Health benefits

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers with questions, manage transactions at the register, and help maintain a clean, organized store.

You should be reliable, able to lift up to 50 lbs, follow instructions, and communicate clearly with customers and teammates. This role is part-time and requires a customer-first attitude in a fast-paced retail environment.

Qualifications

  • High school diploma or equivalent is preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. and perform repetitive lifting.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked and recover merchandise.
  • Receive merchandise and help with unloading trucks and stock replenishment.
  • Maintain a positive, safe, and respectful environment with customers and staff.
  • Keep store areas neat and presentable, including bathrooms, floors, and trash.
  • Other duties as assigned.

Skills

Customer service experience
Communication skills
Organizational skills
Problem-solving
Ability to lift 30-50 lbs
Team interaction

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers with questions, manage transactions at the register, and help maintain a clean, organized store.

You should be reliable, able to lift up to 50 lbs, follow instructions, and communicate clearly with customers and teammates. This role is part-time and requires a customer-first attitude in a fast-paced retail environment.

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