Retail Customer Experience Associate I

Family Dollar LLC; United States; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar LLC is hiring a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the cash register, and help maintain a clean, secure, and well-stocked store environment.

The role requires strong communication and organizational skills, with prior retail or service industry experience preferred. This position is part-time and on-site, with perks aimed at supporting employee well-being.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail or similar environment preferred.
• Ability to follow instructions and interpret documents required.
• Must be able to lift 30–50 lbs and perform physical tasks.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep the store clean, bathrooms stocked, and areas neat and presentable.

Skills

Customer service

Communication

Organization

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar LLC is hiring a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the cash register, and help maintain a clean, secure, and well-stocked store environment.

The role requires strong communication and organizational skills, with prior retail or service industry experience preferred. This position is part-time and on-site, with perks aimed at supporting employee well-being.