Customer Experience Associate I

dollartree; North Adams (MA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in North Adams, MA is hiring a Part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions, stock shelves, and keep the store clean and safe while following store procedures.

The role emphasizes excellent service, strong communication, and reliability. Prior retail or customer service experience is preferred, and the position offers flexible hours and a supportive team environment.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail customer service experience preferred.
• Ability to follow instructions and interpret procedures.
• Able to lift 30–50 lbs and stand/walk for extended periods.
• Excellent customer service and relationship skills.
• Strong organizational and communication abilities.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep store stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks.
• Ensure a clean, safe, and respectful store environment.
• Perform other duties as assigned.

Skills

Customer service

Follow instructions

Organizational skills

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree in North Adams, MA is hiring a Part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions, stock shelves, and keep the store clean and safe while following store procedures.

The role emphasizes excellent service, strong communication, and reliability. Prior retail or customer service experience is preferred, and the position offers flexible hours and a supportive team environment.