Customer Experience Associate I

Family Dollar LLC; Los Angeles (CA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar LLC in Los Angeles is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, handle transactions at the register, and help maintain a clean, well-stocked store.

This role requires a high school diploma or equivalent and prior retail or service experience. Strong communication, reliability, and physical stamina to lift up to 50 lbs are valued, along with a friendly, professional demeanor.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and stand for extended periods.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment as per productivity standards.
• Ensure a positive, safe, respectful environment with professional interactions.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar LLC in Los Angeles is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, handle transactions at the register, and help maintain a clean, well-stocked store.

This role requires a high school diploma or equivalent and prior retail or service experience. Strong communication, reliability, and physical stamina to lift up to 50 lbs are valued, along with a friendly, professional demeanor.