Customer Experience Associate, Home Improvement

Lowe's; Coon Rapids (MN); On-site; USD 32,000 - 45,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers and help them find products for home improvement. You will engage with shoppers, answer questions, and ensure a smooth checkout experience.

This role supports a range of departments and offers flexible scheduling, with part-time opportunities and a path to growth within the company. Strong communication and a friendly, service-oriented approach are essential.

Qualifications

• Experience using a computer (6 months).
• Experience using common retail technology (6 months).
• Reading, writing, and basic arithmetic.
• Able to stand for long periods and perform duties.
• Able to lift 25 lbs unassisted or over 25 lbs with accommodation.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock replenishment and organizing shelves as needed.
• Process orders and deliveries accurately for timely fulfillment.
• Cross-train in other store areas to improve customer service.
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Computer literacy

Retail technology experience

Basic math & literacy

Physical stamina

Job description

Lowe's is seeking a Customer Service Associate to welcome customers and help them find products for home improvement. You will engage with shoppers, answer questions, and ensure a smooth checkout experience.

This role supports a range of departments and offers flexible scheduling, with part-time opportunities and a path to growth within the company. Strong communication and a friendly, service-oriented approach are essential.