Customer Experience Associate - Growth & Impact

Aafes; Colorado; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Flexible scheduling

Benefits package

Career advancement

Job summary

The Army & Air Force Exchange Service (AAFES) is hiring a Customer Experience Associate to greet customers, handle transactions, and assist with merchandise. This role emphasizes friendly service, teamwork, and helping shoppers across front-end and departments.

You will join an award-winning team dedicated to giving back to Soldiers, Airmen, and their families, with opportunities for training, development, and cross-training across store areas.

Qualifications

• High School diploma or GED required.
• Cash handling experience preferred.
• Excellent communication skills.
• Retail experience preferred.

Responsibilities

• Greet every customer with eye contact and smile in your authentic way.
• Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them.
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation.
• Help customers by following the proper procedure for bagging merchandise and moving large or heavy items.

Skills

Customer service

Communication skills

Cash handling

Basic computer skills

Retail experience

Education

High School Diploma or GED

Job description

The Army & Air Force Exchange Service (AAFES) is hiring a Customer Experience Associate to greet customers, handle transactions, and assist with merchandise. This role emphasizes friendly service, teamwork, and helping shoppers across front-end and departments.

You will join an award-winning team dedicated to giving back to Soldiers, Airmen, and their families, with opportunities for training, development, and cross-training across store areas.