Customer Experience Associate — Full‑Time, Rewards & Licenses

Bass Pro Shops; Myrtle Beach (SC); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Customer Relations Associate in Myrtle Beach, SC. The role focuses on greeting customers, processing returns, and guiding buying decisions to ensure a legendary shopping experience.

Responsibilities include promoting CLUB Membership and in-store pickup, handling merchandise with care, and maintaining a clean, well-stocked environment. Applicants must provide excellent service and communicate professionally.

Qualifications

• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Ability to use a computerized Point of Sale system.

Responsibilities

• Greet customers and provide friendly assistance.
• Process returns and complete refunds/exchanges.
• Assist customers in finding products and making buying decisions.
• Promote rewards programs including CLUB Membership and In-Store Pick-up.
• Manage vendor visitor log and assist with visitor badges.
• Keep work area clean, neat and well stocked with supplies.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Point of Sale system

Job description

Bass Pro Shops is seeking a Customer Relations Associate in Myrtle Beach, SC. The role focuses on greeting customers, processing returns, and guiding buying decisions to ensure a legendary shopping experience.

Responsibilities include promoting CLUB Membership and in-store pickup, handling merchandise with care, and maintaining a clean, well-stocked environment. Applicants must provide excellent service and communicate professionally.