Customer Experience Associate — Flexible Hours & Growth

Carters; Taft Corners (VT); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

30% brand discount

GED/ESL and degree progression

Professional development

Job summary

Carter’s is seeking a Sales Associate to warmly welcome customers, help them explore baby and children’s apparel, and explain product features and benefits. You will resolve issues, support omnichannel needs, and process sales at the register.

Join a team that values flexibility, growth, and a 30% discount on Carter’s brands, plus development programs like GED assistance. This role emphasizes customer service and active engagement in-store.

Qualifications

• Customer service experience is preferred.
• Strong communication skills written and verbal.
• Ability to assist customers with omnichannel shopping.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Resolve customer issues confidently and proactively in a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Explain promotions and loyalty programs to customers, including credit.

Skills

Customer service

Verbal communication

Written communication

Tools

POS system

Job description

Carter’s is seeking a Sales Associate to warmly welcome customers, help them explore baby and children’s apparel, and explain product features and benefits. You will resolve issues, support omnichannel needs, and process sales at the register.

Join a team that values flexibility, growth, and a 30% discount on Carter’s brands, plus development programs like GED assistance. This role emphasizes customer service and active engagement in-store.