Customer Experience Associate - Flexible Hours & Growth

Carters; Meriden (CT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount

Referral bonuses

Tuition assistance

English language program

Job summary

Carter’s stores are hiring to join its team of brand-focused associates. You will greet customers, help with product selection, and process transactions while contributing to a positive shopping experience. The role supports omnichannel needs and stock replenishment in a fast-paced retail environment.

We value a welcoming attitude, strong communication, and the ability to manage multiple tasks. Benefits include a 30% employee discount, referral bonuses, tuition assistance, and programs to

Qualifications

• Strong customer service and engagement skills.
• Clear verbal and written communication.
• Ability to manage multiple tasks in a fast-paced retail environment.

Responsibilities

• Welcome customers with a warm greeting and assist with product styles, features, and benefits.
• Resolve customer issues in a busy retail setting and balance multiple customers.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite POS transactions.
• Restock floor and process shipments as needed.
• Explain promotions and the loyalty program to customers and drive sales.

Skills

Customer service

Communication

Multi-tasking

Sales support

Job description

Carter’s stores are hiring to join its team of brand-focused associates. You will greet customers, help with product selection, and process transactions while contributing to a positive shopping experience. The role supports omnichannel needs and stock replenishment in a fast-paced retail environment.

We value a welcoming attitude, strong communication, and the ability to manage multiple tasks. Benefits include a 30% employee discount, referral bonuses, tuition assistance, and programs to