Customer-Focused Retail Associate — Growth & Flexible Hours

Carter's Retail Inc.; Oklahoma City (OK); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

30% employee discount

Mental health benefits

Flexible schedules

Job summary

Carter's Retail Inc. is seeking a Sales Associate to greet customers, explain product features, and help families navigate our baby and kids brands.

You’ll assist with omnichannel shopping, process POS transactions, and contribute to a clean, organized store environment in a fast-paced setting. The role emphasizes friendly service, the ability to manage multiple tasks, and a welcoming, inclusive team culture.

Qualifications

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Confidently and proactively resolve issues for customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel shopping to ensure a positive experience.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Job description

Carter's Retail Inc. is seeking a Sales Associate to greet customers, explain product features, and help families navigate our baby and kids brands.

You’ll assist with omnichannel shopping, process POS transactions, and contribute to a clean, organized store environment in a fast-paced setting. The role emphasizes friendly service, the ability to manage multiple tasks, and a welcoming, inclusive team culture.