Customer-Focused Retail Associate - Growth & Flexible Hours

Carter's, Inc.; San Antonio (TX); Hybrid; USD 27,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Mental health benefits

Referral bonuses

GED/degree tuition-free program

English language learning program

Growth opportunities

Flexible schedules

Job summary

Carter’s, Inc. is looking for a friendly Sales Associate to welcome customers and introduce our baby and kids lines. You’ll help families pick products, explain features, and support seamless store experiences across sections. This role requires energy, a positive attitude, and a willingness to learn our omnichannel processes.

Join a team that values care, teamwork, and growth, with schedules designed to fit your life and opportunities for development through our training programs.

Qualifications

• Demonstrated customer service and engagement skills.
• The ability to manage multiple tasks at once.
• Effective and professional verbal and written communication skills.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Multitasking

Verbal communication

Written communication

Job description

Carter’s, Inc. is looking for a friendly Sales Associate to welcome customers and introduce our baby and kids lines. You’ll help families pick products, explain features, and support seamless store experiences across sections. This role requires energy, a positive attitude, and a willingness to learn our omnichannel processes.

Join a team that values care, teamwork, and growth, with schedules designed to fit your life and opportunities for development through our training programs.