Customer Experience Associate — Flexible Hours & Growth

Imperial Textile; Buffalo (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Robust benefits package

Flexible scheduling

Relaxed office setting

Job summary

Imperial Textile in Buffalo, NY is seeking a dedicated customer service representative to assist and build long-term relationships with clients. The ideal candidate has a minimum of 2 years of experience in an office setting and strong attention to detail. Offering flexible scheduling, competitive wages, and a supportive team environment are pivotal to this role.

If you're ready to join a reputable company that values both quality and service, this position is for you!

Qualifications

• 2 years previous customer service experience in office setting.
• Strong attention to detail.
• Ability to work in fast-paced, deadline-oriented environment.
• Sales experience that can assist in building customer relationships.

Responsibilities

• Assist customers while building long term business relationships.
• Answer customer questions via phone, email and live chat.
• Enter, verify, and process orders.
• Ensure orders ship on time and deadlines are met.

Skills

Customer service experience

Attention to detail

Sales experience

Ability to work in a fast-paced environment

Job description

Imperial Textile in Buffalo, NY is seeking a dedicated customer service representative to assist and build long-term relationships with clients. The ideal candidate has a minimum of 2 years of experience in an office setting and strong attention to detail. Offering flexible scheduling, competitive wages, and a supportive team environment are pivotal to this role.

If you're ready to join a reputable company that values both quality and service, this position is for you!