B2B Artwork & Customer Service Specialist (Flex Scheduling)

Imperial Textile; Buffalo (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Robust benefits package

Flexible scheduling

Personal growth opportunities

Job summary

Imperial Textile, located in Buffalo, NY, is looking for a dedicated individual to assist B2B customers through phone and email, ensuring long-term relationships. Responsibilities include processing orders, resolving artwork issues, and meeting shipping deadlines.

The ideal candidate possesses experience with Adobe Illustrator and Photoshop, has strong customer service skills, and thrives in a fast-paced environment. We offer competitive wages, flexible scheduling, and an encouraging workplace atmosphere.

Qualifications

• Experience with Adobe Illustrator and Photoshop.
• Experience with Vector artwork.
• Previous customer service experience in an office setting.
• Above average attention to detail required.
• Ability to work in a fast-paced, deadline-oriented environment.

Responsibilities

• Assist B2B customers via phone and email, building long-term relationships.
• Resolve artwork issues.
• Enter, verify, and process orders.
• Ensure orders ship on time and deadlines are met.

Skills

Adobe Illustrator

Photoshop

Vector artwork

Customer service

Attention to detail

Sales experience

Job description

Imperial Textile, located in Buffalo, NY, is looking for a dedicated individual to assist B2B customers through phone and email, ensuring long-term relationships. Responsibilities include processing orders, resolving artwork issues, and meeting shipping deadlines.

The ideal candidate possesses experience with Adobe Illustrator and Photoshop, has strong customer service skills, and thrives in a fast-paced environment. We offer competitive wages, flexible scheduling, and an encouraging workplace atmosphere.