Buffalo Part-Time Customer Experience Associate — Flexible Hours

Kavsports; Buffalo (NY); On-site; USD 26,174 - 33,062; Part time

Job summary

A growing company in customer support is looking for a part-time Customer Experience Associate in Buffalo, NY. The role involves managing customer communication and daily operations, ensuring excellent support from pre-order to delivery. Candidates should have strong communication skills, a proactive mindset, and experience with customer support tools like Gorgias and Shopify. The pay range is $19 - $24 per hour.

Qualifications

• Strong communication skills to manage customer interactions.
• Ability to handle multiple tasks and work with different teams.
• Experience using customer support tools is preferred.

Responsibilities

• Support daily operations of the Customer Experience team.
• Manage customer communication through the order lifecycle.
• Handle correspondence during complex situations.

Skills

Excellent written and verbal communication skills

Ability to manage multiple priorities

Experience with customer support tools

Highly detail-oriented and organized

Proactive mindset

Tools

Gorgias

Shopify

Job description

A growing company in customer support is looking for a part-time Customer Experience Associate in Buffalo, NY. The role involves managing customer communication and daily operations, ensuring excellent support from pre-order to delivery. Candidates should have strong communication skills, a proactive mindset, and experience with customer support tools like Gorgias and Shopify. The pay range is $19 - $24 per hour.