Customer Experience Associate — Fast-Paced Car Rental

Hertz; El Paso (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) employer matching

Parental Leave

Educational Reimbursement

Employee Discounts

Life Insurance

Job summary

The Hertz Corporation is hiring a Customer Service Associate in El Paso, TX. You will interact with customers to provide courteous, efficient service at the rental counter and throughout the vehicle return process.

Responsibilities include greeting customers, explaining options, and resolving issues while upholding Hertz standards. A strong focus on accuracy, communication, and teamwork is required in a fast-paced environment.

Qualifications

• Customer-focused service approach with attention to detail.
• Ability to communicate clearly with customers and teammates.
• Proficient in basic computer systems and typing.
• Willingness to work flexible shifts, weekends and holidays.

Responsibilities

• Provide world-class service during rental and return processes.
• Greet customers with a friendly smile and professional appearance.
• Explain rates, terms and service options to customers clearly.
• Assist customers with directions and local information as needed.
• Resolve issues quickly while maintaining Hertz policies.

Skills

Customer service

Communication

English

Multitasking

Tech aptitude

Teamwork

Job description

The Hertz Corporation is hiring a Customer Service Associate in El Paso, TX. You will interact with customers to provide courteous, efficient service at the rental counter and throughout the vehicle return process.

Responsibilities include greeting customers, explaining options, and resolving issues while upholding Hertz standards. A strong focus on accuracy, communication, and teamwork is required in a fast-paced environment.