Customer Experience Associate - Beauty eCommerce

eCosmetics.com; Pompano Beach (FL); On-site; USD 27,552 - 30,307; Part time

Benefits offered by this job

Real experience in eCommerce

Supportive team atmosphere

Opportunities to learn about beauty products

Job summary

A leading beauty eCommerce retailer is seeking a Customer Experience Associate in Pompano Beach, FL. This part-time role is perfect for college students with morning classes and evening availability. Responsibilities include assisting customers through phone, email, and chat, addressing product queries, and providing excellent service. Candidates should have strong communication skills, be organized, and be interested in beauty products. The pay ranges from $20 to $22 per hour based on experience.

Qualifications

• Strong written and verbal communication skills.
• Ability to multitask while maintaining focus.
• Interest in beauty, skincare, or lifestyle brands.

Responsibilities

• Be the first point of contact for customers via phone, email, and chat.
• Answer product and order questions with clarity.
• Troubleshoot customer issues effectively.
• Maintain accurate notes of customer interactions.
• Stay informed about beauty brands and promotions.

Skills

Strong communication skills

Computer-savvy

Organized and dependable

Multitasking ability

Calm under pressure

Job description

Customer Experience Associate - Beauty eCommerce

3 days ago Be among the first 25 applicants

This range is provided by eCosmetics.com. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $22.00/hr

Direct message the job poster from eCosmetics.com

Pompano Beach, Florida | In-Office | Perfect for Students / New Grads | Evening Shifts

Love beauty products? Great with people? Join one of the fastest-growing online beauty retailers and become the voice of our brand. This is the ideal part-time role for college students who take classes in the morning and want real-world experience in the evenings.

We’re looking for upbeat, reliable, and detail-oriented team members to help customers shop smarter, solve problems, and feel taken care of. If you’ve got strong communication skills and love making someone’s day easier, this is a role where you’ll shine.

What You’ll Do

• Be the first point of contact for customers via phone, email, and chat
• Answer product and order questions with clarity and care
• Troubleshoot issues and work toward quick, positive solutions
• Keep accurate notes of customer interactions
• Stay up-to-date on beauty brands and promotions so you can provide the best info
• Bring a positive, helpful vibe to every interaction

What We’re Looking For

• Strong communicator (written & verbal) who’s friendly and professional
• Organized, dependable, and able to multitask without losing focus
• Computer-savvy with solid typing skills
• Calm under pressure and solution-oriented
• Prior customer service experience is a plus — but not required if you’ve got the right energy
• Great for college students, especially those with morning classes and evening availability
• Interest in beauty, skincare, or lifestyle brands = bonus points
• Hiring mainly for evening shifts (3 PM – 11 PM)
• $20–$22 per hour, depending on experience & schedule flexibility

What You’ll Gain

• Real experience in a fast-paced, growing eCommerce brand
• A supportive team that values your ideas and contributions
• Opportunities to learn about beauty products and digital retail
• A company culture that’s professional but never boring

You don’t need years of call center experience to succeed here — just strong communication skills, a positive attitude, and the drive to learn. If you’re dependable, organized, and want a flexible evening job that fits around your class schedule, we’d love to meet you.

Apply with your resume (or a short note about why this is the right fit).