Evening Beauty E‑Commerce Customer Advocate

eCosmetics.com; Pompano Beach (FL); On-site; USD 27,552 - 30,307; Part time

Benefits offered by this job

Real experience in eCommerce

Supportive team atmosphere

Opportunities to learn about beauty products

Job summary

A leading beauty eCommerce retailer is seeking a Customer Experience Associate in Pompano Beach, FL. This part-time role is perfect for college students with morning classes and evening availability. Responsibilities include assisting customers through phone, email, and chat, addressing product queries, and providing excellent service. Candidates should have strong communication skills, be organized, and be interested in beauty products. The pay ranges from $20 to $22 per hour based on experience.

Qualifications

• Strong written and verbal communication skills.
• Ability to multitask while maintaining focus.
• Interest in beauty, skincare, or lifestyle brands.

Responsibilities

• Be the first point of contact for customers via phone, email, and chat.
• Answer product and order questions with clarity.
• Troubleshoot customer issues effectively.
• Maintain accurate notes of customer interactions.
• Stay informed about beauty brands and promotions.

Skills

Strong communication skills

Computer-savvy

Organized and dependable

Multitasking ability

Calm under pressure

Job description

A leading beauty eCommerce retailer is seeking a Customer Experience Associate in Pompano Beach, FL. This part-time role is perfect for college students with morning classes and evening availability. Responsibilities include assisting customers through phone, email, and chat, addressing product queries, and providing excellent service. Candidates should have strong communication skills, be organized, and be interested in beauty products. The pay ranges from $20 to $22 per hour based on experience.