Customer Experience Associate – Beauty eCommerce

eCosmetics.com; Pompano Beach (FL); On-site; USD 27,552 - 30,307; Part time

Benefits offered by this job

Real experience in eCommerce

Supportive team environment

Opportunities to learn about beauty products

Job summary

A growing online beauty retailer is seeking a Customer Experience Associate. This part-time role is ideal for college students looking for real-world experience while earning $20–$22 per hour. Responsibilities include assisting customers via phone, email, and chat, answering product questions, and troubleshooting issues. The role requires strong communication skills, organization, and the ability to multitask. Join a fast-paced team that values your contributions and offers opportunities to learn about beauty products.

Qualifications

• Strong communicator (written & verbal) who’s friendly and professional.
• Organized, dependable, and able to multitask without losing focus.
• Prior customer service experience is a plus, but not required.

Responsibilities

• Be the first point of contact for customers via phone, email, and chat.
• Answer product and order questions with clarity and care.
• Troubleshoot issues and work toward quick, positive solutions.

Skills

Strong communication skills

Organized and dependable

Computer-savvy

Calm under pressure

Job description

💬 Customer Experience Associate – Beauty eCommerce

Type: Full Time, Hourly, Day & Night Shift

🌟 Perfect for Students / New Grads | Day Shift & Night Shift

Love beauty products? Great with people? Join one of the fastest-growing online beauty retailers and become the voice of our brand.

This is the ideal part-time role for college students who want real-world experience in a growing company!

We’re looking for upbeat, reliable, and detail-oriented team members to help customers shop smarter, solve problems, and feel taken care of. If you’ve got strong communication skills and love making someone’s day easier, this is a role where you’ll shine.

What You’ll Do

• Be the first point of contact for customers via phone, email, and chat
• Answer product and order questions with clarity and care
• Troubleshoot issues and work toward quick, positive solutions
• Keep accurate notes of customer interactions
• Stay up-to-date on beauty brands and promotions so you can provide the best info
• Bring a positive, helpful vibe to every interaction

What We’re Looking For

• Strong communicator (written & verbal) who’s friendly and professional
• Organized, dependable, and able to multitask without losing focus
• Computer-savvy with solid typing skills
• Calm under pressure and solution-oriented
• Prior customer service experience is a plus — but not required if you’ve got the right energy
• Great for college students, especially those with weekend availability.
• Interest in beauty, skincare, or lifestyle brands = bonus points
• Hiring for day shift and night shift, weekend coverage needed.
• $20–$22 per hour, depending on experience & schedule flexibility

What You’ll Gain

• Real experience in a fast-paced, growing eCommerce brand
• A supportive team that values your ideas and contributions
• Opportunities to learn about beauty products and digital retail
• A company culture that’s professional but never boring

You don’t need years of call center experience to succeed here — just strong communication skills, a positive attitude, and the drive to learn. If you’re dependable, organized, and want a set job that fits with your schedule, we’d love to meet you.

📩 Apply with your resume (or a short note about why this is the right fit).