Beauty Advisor - Full Time

Belk, Inc.; Washington (NC); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Belk, Inc. is seeking a Team Beauty Associate to drive sales and deliver outstanding customer experiences in a fast-paced cosmetic environment. You will build client relationships, perform product applications, and offer tailored recommendations across beauty brands.

This hourly role emphasizes service, omnichannel selling, timely replenishment, and adherence to visual and hygiene standards, with opportunities to grow through brand training and team collaboration.

Formación

• Excellent customer service and a drive to achieve store objectives.
• Ability to perform makeup applications and skincare services as needed.
• Comfortable with technology including smartphones, tablets and Windows devices.
• Must be able to lift and move up to 40 lbs.

Responsabilidades

• Demonstrate ownership, accountability, and initiative to achieve store objectives and drive key metrics.
• Create memorable store experiences through relationships with team, vendors, customers, and community.
• Build customer loyalty with personalized consultations and clienteling tools.
• Execute promotions, events, and outreach to maximize performance and sales.
• Use selling tools and digital devices to provide omnichannel customer experiences, including inventory and product details.
• Leverage training tools and brand resources to build product knowledge and suggestive selling techniques.
• Maintain visual merchandising and beauty hygiene standards, aligning with vendor directives.
• Contribute to a positive store culture by sharing knowledge and celebrating achievements.
• Support store operations by assisting with other tasks as needed.
• Assist with omni and operations processes to ensure product protection and safety.

Conocimientos

Customer service

Sales

Product knowledge

Teamwork

Tech-savvy

Educación

Cosmetology license

Herramientas

POS system

Inventory tools

Descripción del empleo

The Team Beauty Associate drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product applications, and offering customized recommendations across multiple beauty brands. This role has a genuine enthusiasm for the beauty and fragrance industry, competitive drive, and confidence to excel in a fast-paced commission environment. This is an hourly position.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.

• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.

• Build customer loyalty by delivering excellent service, providing personalized consultations, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences.

• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.

• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.

• Leverage training tools, use brand resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends. Encourage repeat client interactions as a knowledgeable and trusted resource.

• Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.

• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

• Demonstrate adaptability and flexibility in response to changing circumstances. Support selling and store operations by assisting with other tasks as assigned.

• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.
  

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.

• Skills and experience to perform in the role and a commitment to continuously learn.

• Ability to take ownership of assigned tasks and contribute to store success.

• Self-directed and able to work with minimal supervision in a deadline-driven environment.

• Communicate with excellence.

• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.

• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.

• Must regularly move around all store areas and be accessible to customers.

• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

• Comfortable with and enjoy assisting customers with makeup application and skincare services.

• Associates must maintain all required professional licenses and certifications, including any state-specific demonstrator or cosmetology licenses, as required by applicable state and local regulatory boards.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.