Beauty eCommerce Customer Experience Associate (Day/Night)

eCosmetics.com; Pompano Beach (FL); On-site; USD 27,552 - 30,307; Part time

Benefits offered by this job

Real experience in eCommerce

Supportive team environment

Opportunities to learn about beauty products

Job summary

A growing online beauty retailer is seeking a Customer Experience Associate. This part-time role is ideal for college students looking for real-world experience while earning $20–$22 per hour. Responsibilities include assisting customers via phone, email, and chat, answering product questions, and troubleshooting issues. The role requires strong communication skills, organization, and the ability to multitask. Join a fast-paced team that values your contributions and offers opportunities to learn about beauty products.

Qualifications

• Strong communicator (written & verbal) who’s friendly and professional.
• Organized, dependable, and able to multitask without losing focus.
• Prior customer service experience is a plus, but not required.

Responsibilities

• Be the first point of contact for customers via phone, email, and chat.
• Answer product and order questions with clarity and care.
• Troubleshoot issues and work toward quick, positive solutions.

Skills

Strong communication skills

Organized and dependable

Computer-savvy

Calm under pressure

Job description

A growing online beauty retailer is seeking a Customer Experience Associate. This part-time role is ideal for college students looking for real-world experience while earning $20–$22 per hour. Responsibilities include assisting customers via phone, email, and chat, answering product questions, and troubleshooting issues. The role requires strong communication skills, organization, and the ability to multitask. Join a fast-paced team that values your contributions and offers opportunities to learn about beauty products.