Customer Experience Associate — Banking & Growth

The Bank of Missouri; Missouri; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Personal paid time off

401K and Employee Stock Option Plan

Medical, dental, vision, life and disability insurance

Fitness reimbursement

Learning and development opportunities

Job summary

A community bank in Missouri is seeking a Customer Relationship Assistant to be the first point of contact for customers. This role includes processing transactions, assisting with customer inquiries, and building strong relationships with customers. The ideal candidate has a high school diploma or GED, customer service experience, and is eager to learn. An opportunity for professional growth is offered, alongside competitive benefits such as paid time off and 401K.

Qualifications

• High school diploma or general education degree (GED); two to three years bank related experience and/or training.
• Customer service and cash handling skills are preferred.
• Must be eager and willing to learn.

Responsibilities

• Maintain customer confidentiality procedures.
• Engage customers to build strong relationships.
• Process monetary transactions accurately and efficiently.
• Explain bank products and their benefits.
• Offer product recommendations to customers.
• Balance cash drawers per bank policies.
• Assist customers with problems or questions.
• Maintain relationships with team members.
• Participate in personal and professional development.
• Complete required training timely.

Skills

Customer service

Cash handling

Willingness to learn

Education

High school diploma or GED

Two to three years bank related experience

Job description

A community bank in Missouri is seeking a Customer Relationship Assistant to be the first point of contact for customers. This role includes processing transactions, assisting with customer inquiries, and building strong relationships with customers. The ideal candidate has a high school diploma or GED, customer service experience, and is eager to learn. An opportunity for professional growth is offered, alongside competitive benefits such as paid time off and 401K.