Client Relations Specialist — Banking & Customer Care

The Bank of Missouri; Perryville (MD); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

PTO & holidays

401K & ESPP

Medical/dental/vision insurance

Fitness reimbursement

Learning & growth

Job summary

The Bank of Missouri is seeking a Customer Relationship Assistant to be the first point of contact for customers. You will maintain the highest service standards while assisting with routine transactions and answering questions about services and products.

You will build relationships, protect customer information, and help customers with issues, explaining product benefits and guiding them to the right solutions.

Qualifications

• Customer service and cash handling skills are preferred.
• Must be eager and willing to learn.

Responsibilities

• Understand and protect all customer information.
• Adhere to all customer confidentiality procedures.
• Proactively engage customers to build strong relationships.
• Process monetary transactions accurately and efficiently.
• Explain bank products and their benefits to customers.
• Listen to customers and offer suitable product recommendations.

Skills

Customer service

Cash handling

Communication

Education

GED/High School Diploma

Job description

The Bank of Missouri is seeking a Customer Relationship Assistant to be the first point of contact for customers. You will maintain the highest service standards while assisting with routine transactions and answering questions about services and products.

You will build relationships, protect customer information, and help customers with issues, explaining product benefits and guiding them to the right solutions.