Customer Relationship Specialist

The-Bank-of-Missour; Perryville (MO); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

PTO and holidays

401K

Employee stock options

Insurance package

Fitness reimbursement

Learning & growth

Job summary

The Bank of Missouri is hiring a Customer Relationship Assistant to be the first point of contact for customers, handling routine transactions, answering questions about services, and guiding them through banking products. The role emphasizes confidentiality, accuracy, and customer engagement while supporting team goals.

Candidates should have a high school diploma or GED, with 2–3 years in banking or related training preferred, and a willingness to learn and grow with the bank's development

Qualifications

• High school diploma or GED; 2–3 years bank-related experience or training; or equivalent combination.
• Customer service and cash handling skills are preferred.
• Must be eager and willing to learn.

Responsibilities

• Understand and protect all customer information and adhere to confidentiality procedures.
• Interact with customers to guide routine transactions and answer questions about services.
• Balance cash drawers and process monetary transactions per bank policies.
• Build relationships and provide product recommendations to meet financial needs.
• Participate in training and development to grow professionally.

Skills

Customer service

Cash handling

Interpersonal skills

Problem solving

Education

High School Diploma or GED

Job description

The Bank of Missouri is hiring a Customer Relationship Assistant to be the first point of contact for customers, handling routine transactions, answering questions about services, and guiding them through banking products. The role emphasizes confidentiality, accuracy, and customer engagement while supporting team goals.

Candidates should have a high school diploma or GED, with 2–3 years in banking or related training preferred, and a willingness to learn and grow with the bank's development