Customer Experience Associate - Baby & Kids Apparel

Carters Inc.; Midland (TX); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Education assistance

Training programs

Job summary

Carter's in Midland, TX is seeking a Sales Associate to welcome families, showcase baby and children's apparel, and help customers select outfits for everyday moments and special occasions.

You will handle in-store and omnichannel interactions, process transactions, and maintain shelves with care. This role supports a friendly, efficient store atmosphere and offers opportunities for growth within Carter's diverse brands.

Qualifications

• Experience delivering friendly customer service in a retail setting.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks in a busy store environment.

Responsibilities

• Greet customers and help with product styles and benefits.
• Resolve customer issues proactively in a busy retail setting.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and complete POS transactions accurately.
• Handle floor replenishment and shipments as needed.
• Explain promotions and loyalty program to customers.
• Maintain a safe, clean, and low-loss store environment.

Skills

Customer service

Communication

Multitasking

Job description

Carter's in Midland, TX is seeking a Sales Associate to welcome families, showcase baby and children's apparel, and help customers select outfits for everyday moments and special occasions.

You will handle in-store and omnichannel interactions, process transactions, and maintain shelves with care. This role supports a friendly, efficient store atmosphere and offers opportunities for growth within Carter's diverse brands.