Customer Experience Associate – Baby Brand

Carters Inc.; Terrell (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

30% discount on Carter’s brands

Job summary

Carter’s is seeking a friendly Sales Associate in Terrell, Texas. You’ll be the first face of the brand for growing families, greeting customers with warmth, introducing baby essentials, and helping families prepare for school and family moments across the store.

In an inclusive, team‑oriented environment you will help customers with product styles, features, and benefits; operate the POS; complete floor replenishment; and promote current promotions and loyalty programs while maintaining a

Qualifications

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Job description

Carter’s is seeking a friendly Sales Associate in Terrell, Texas. You’ll be the first face of the brand for growing families, greeting customers with warmth, introducing baby essentials, and helping families prepare for school and family moments across the store.

In an inclusive, team‑oriented environment you will help customers with product styles, features, and benefits; operate the POS; complete floor replenishment; and promote current promotions and loyalty programs while maintaining a