Customer Experience Associate - Auto Dealership

Ontario Hyundai; Ontario (CA); In loco; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental coverage

Vision coverage

Life insurance

401K plan

Wellness program

Community involvement

Paid vacation & holidays

Descrizione del lavoro

Ontario Hyundai in California is hiring for a customer-focused role in a fast-paced dealership environment. You will greet customers, address inquiries, and collaborate with multiple departments to resolve issues and add value to customers' experiences.

The role emphasizes professional interaction, reliability, and a proactive approach to meeting dealership goals. Training and a supportive team culture are provided to help you grow within the organization.

Competenze

• Excellent communication, customer service and problem solving skills.
• Ability to maintain composure under stress.
• Friendly with high energy and willingness to go above and beyond.
• Professional appearance and work ethic.

Mansioni

• Follow all company policies and procedures.
• Coordinate questions and issues with the appropriate department personnel.
• Accept ownership for new and different requests and look for ways to add value.
• Attend all staff meetings, trainings, and educational classes as required.
• Demonstrate behaviors consistent with the company's values in all interactions.
• Establish personal goals aligned with dealership productivity and devise a strategy to meet them.
• Greet customers in a friendly, approachable manner.
• Learn from mentors and team members to grow skills.
• Maintain safe and secure environment by following safety standards and procedures.
• Perform other duties as assigned.
• Realize business is built on customer satisfaction and strive to guarantee customer happiness.

Conoscenze

Customer service

Communication

Problem solving

Teamwork

Professional appearance

Self-motivation

Stress management

Safety consciousness

Descrizione del lavoro

Ontario Hyundai in California is hiring for a customer-focused role in a fast-paced dealership environment. You will greet customers, address inquiries, and collaborate with multiple departments to resolve issues and add value to customers' experiences.

The role emphasizes professional interaction, reliability, and a proactive approach to meeting dealership goals. Training and a supportive team culture are provided to help you grow within the organization.