General Application

Ontario Hyundai; Ontario (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Life insurance

401K plan

Wellness program

Community involvement

Paid vacation & holidays

Job summary

Ontario Hyundai in California is hiring for a customer-focused role in a fast-paced dealership environment. You will greet customers, address inquiries, and collaborate with multiple departments to resolve issues and add value to customers' experiences.

The role emphasizes professional interaction, reliability, and a proactive approach to meeting dealership goals. Training and a supportive team culture are provided to help you grow within the organization.

Qualifications

• Excellent communication, customer service and problem solving skills.
• Ability to maintain composure under stress.
• Friendly with high energy and willingness to go above and beyond.
• Professional appearance and work ethic.

Responsibilities

• Follow all company policies and procedures.
• Coordinate questions and issues with the appropriate department personnel.
• Accept ownership for new and different requests and look for ways to add value.
• Attend all staff meetings, trainings, and educational classes as required.
• Demonstrate behaviors consistent with the company's values in all interactions.
• Establish personal goals aligned with dealership productivity and devise a strategy to meet them.
• Greet customers in a friendly, approachable manner.
• Learn from mentors and team members to grow skills.
• Maintain safe and secure environment by following safety standards and procedures.
• Perform other duties as assigned.
• Realize business is built on customer satisfaction and strive to guarantee customer happiness.

Skills

Customer service

Communication

Problem solving

Teamwork

Professional appearance

Self-motivation

Stress management

Safety consciousness

Job description

Overview

Ontario Hyundai is growing at a fast pace.We are always looking for top talent.If you've got the drive to join a fast paced working environment and hit our high standards -

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities

• Follow all company policies and procedures.
• Coordinates questions and issues with the appropriate department personnel.
• Accomplishes organization goals by accepting ownership for new and different requests and exploring opportunities to add value to the organization.
• Attends all staff meetings, trainings, and educational classes as required.
• Demonstrate behaviors consistent with the Company's Values in all interactions with customers, team members and vendors.
• Establishes personal goals that are consistent with the dealerships standards of productivity and devises a strategy to meet those goals.
• Greets customers in a friendly, approachable manner.
• Learns from mentors, supervisors, and all other team members to refine/grow skills.
• Maintains safe and secure environment by following safety and security standards and procedures and complying with codes.
• Performs other duties as assigned.
• Realizes that business is built on customer satisfaction and stays devoted to guaranteeing satisfaction to our customers.

Qualifications

• Must be at least 18 years old.
• Professional appearance and work ethic.
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.
• Excellent telephone and customer service skills, including the ability to smile.
• Must be able to work well in a process driven environment.
• Must conduct oneself in a professional manner at all times.
• Must have confidence in your ability to be successful.
• Must strive to respect and facilitate teamwork within all departments.
• Friendly with high energy and the willingness to go above and beyond.
• Helpful attitude and friendly demeanor.
• Safety and customer service oriented.
• Self-starter and self-motivator.