Customer Experience Associate

Dollar Tree Stores INC; Prospect Park (NJ); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. The role involves assisting customers, handling sales at the register, stocking, unloading merchandise, and maintaining store cleanliness.

You will interact with customers and colleagues to create a positive environment. The job emphasizes strong customer service, organizational and communication skills, and the ability to follow instructions while

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Cash handling

Organizational skills

Communication skills

Problem-solving

Education

High school diploma

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. The role involves assisting customers, handling sales at the register, stocking, unloading merchandise, and maintaining store cleanliness.

You will interact with customers and colleagues to create a positive environment. The job emphasizes strong customer service, organizational and communication skills, and the ability to follow instructions while