Customer Experience Associate

Dollar Tree Stores; Canfield (OH); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores seeks a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, manage transactions, stock and maintain store appearance.

The role emphasizes friendly interactions, safety, and accuracy at the register, with opportunities to develop product knowledge and grow within the company.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environments is highly preferred.
• Ability to lift between 30 and 50 lbs and perform frequent standing, walking, and moving tasks.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a clean, safe, and respectful environment for customers and associates.
• Maintain store cleanliness, including restrooms and floors.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree Stores seeks a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, manage transactions, stock and maintain store appearance.

The role emphasizes friendly interactions, safety, and accuracy at the register, with opportunities to develop product knowledge and grow within the company.