Retail Customer Experience Associate

Dollar Tree Stores INC; Glassport (Allegheny County); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

You will assist customers, manage sales at the register, keep the store stocked, and help unload shipments while maintaining a clean, safe, and welcoming environment.

This part-time role offers opportunities to grow with a national retailer and to contribute to the store’s daily success.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per productivity standards.
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store including bathrooms, floors, and general presentation.
• Other duties as assigned*

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

You will assist customers, manage sales at the register, keep the store stocked, and help unload shipments while maintaining a clean, safe, and welcoming environment.

This part-time role offers opportunities to grow with a national retailer and to contribute to the store’s daily success.