Customer Experience Associate

Family Dollar Stores Of Michigan LLC; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Michigan LLC is seeking a part-time Customer Service Associate in Grand Rapids, MI to deliver a positive shopping experience. You will assist customers, handle transactions, stock shelves, receive merchandise, and maintain store cleanliness while upholding safety and professionalism.

The role requires strong customer service, communication, and organizational skills, with the ability to lift up to 50 lbs and follow instructions.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or related fields preferred.
• Ability to follow instructions and interpret operating documents.
• Capable of lifting 30–50 lbs and frequent walking/standing.
• Strong customer service, organizational, and communication skills.
• Strong problem solving and decision making abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and stock replenishment per productivity standards.
• Ensure a safe, respectful environment for customers and staff.
• Maintain store cleanliness including restrooms, floors, trash disposal.
• Perform other duties as assigned.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem solving

Decision making

Lifting up to 50 lbs

Education

High School Diploma or Equivalent

Job description

Family Dollar Stores Of Michigan LLC is seeking a part-time Customer Service Associate in Grand Rapids, MI to deliver a positive shopping experience. You will assist customers, handle transactions, stock shelves, receive merchandise, and maintain store cleanliness while upholding safety and professionalism.

The role requires strong customer service, communication, and organizational skills, with the ability to lift up to 50 lbs and follow instructions.